A passionate General Manager with 30 years experience working within the sports, leisure and cinema industries. Midlands manager of both PDJ Cinema sites The Royal Cinemas Sutton Coldfield and The Lockworks Cinema Wolverhampton. Selected by Empire Cinema Senior Management to attend Eurocinema in recognition of management achievements including delivering an excellent customer experience, improving operational and H&S audit scores as well as bringing marketing initiatives to life.
Throughout my previous work history with the NEC Group I have also had the privilege working on some of the biggest indoor sporting events to take place in the UK from the World Indoor Athletics Championships to The Gladiators.

With over five years of experience in travel and tourism, currently leading Boateng Travel as CEO and Founder. Focuses on delivering exceptional travel and tourism services, leveraging expertise in business and people management to foster seamless customer experiences. Actively contributes to industry growth through travel podcasts, promoting collaboration and innovation. Dedicated to empowering teams and driving organizational success, aligning with the travel sector's mission to enhance global connections and experiences.

An experienced higher education lecturer, teaching on a range of courses/modules including hospitality management, tourism and business management.
Specific research interests include equity in the workplace for women, customer experience management and employee wellbeing.